There are actually 4 (very brief) “tales” in this blog post by The Financial Brand. They include a bonus tale, so I guess I’m spoiling the surprise. Sorry. ;-) The blog entry discusses how 4 different financial institutions have used Twitter to successful ends both small and large. Most involve making previously-unhappy customers happy–something that […]
Twitter: Please solve your search index problem
The Problem: Twitter’s real-time search index is not tracking everyone’s updates, and their people search is not showing everyone either. This has been reported at Twitter support, but they have not posted any news or fixed the problem for over a month. How to check To see if you are impacted by this, go to […]
Letter to Moonfruit about their #moonfruit contest and Twitter's search problem
Web site company Moonfruit is having a contest on Twitter where people are encouraged to include #moonfruit in their tweets, with each such tweet being an entry into their random daily drawing. Problem is, Twitter’s search index is not properly tracking everyone. For example, my tweets (those with #moonfruit or without) have not shown up […]
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